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Simulation Solutions for Pharma
ProModel has been implementing simulation technology-driven
pharma portfolio planning and pharma manufacturing continuous
process improvement systems for more than 15 years,
helping leading pharmaceutical companies make better
decisions - faster.
ProModel’s VAO (Visualize, Analyze, Optimize)
solution methodology combines consulting with innovative
simulation technology designed to address the multitude
of highly variable decision metrics inherent in the
The Use of Queueing and Simulative Analyses to Improve an Overwhelmed Pharmacy Call Center
Like many others, the St. Louis Veterans Administration Medical Center (VAMC) Pharmacy help desk receives far more calls than can be processed by current staffing levels. The objective of the study is to improve pharmaceutical services provided by the call center, by using queueing theory and discrete event dynamic simulation to analyze incoming telephone traffic to the help desk.
Click here to read the whole story
Day TE, Li WM, Ingolfsson A, Ravi N, (2010) “The Use of Queueing and Simulative Analyses to Improve an Overwhelmed Pharmacy Call Center”, Journal of Pharmacy Practice, 23(5), in press.
Click on the image above to view a short video in which
Paul M. Kaladas, PhD details how ProModel has helped
Laureate Pharma Inc.
Pharma Mfg Contractor - Single Project Planning and Execution
Pharma Mfg Contractor - Coordination of Multiple Projects
Pharma Mfg Contractor - Project Manage Issues
Pharma Mfg Contractor - Simulation Solution Considered
for Project Mgt Issues
Pharma Mfg Contractor - Simulation Implementation