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ProModel
adds a second competency to its Gold Partner Status:
Information Worker Solutions, Data Visualization Specialization.
ProModel
receives Gold Certified Partner status in the
Microsoft Partner Program
ProModel
Healthcare Publications
ProModel Featured in "Journal of Pharmacy Practice"
The Use of Queueing and Simulative Analyses to Improve an Overwhelmed Pharmacy Call Center
Like many others, the St. Louis Veterans Administration Medical Center (VAMC) Pharmacy help desk receives far more calls than can be processed by current staffing levels. The objective of the study is to improve pharmaceutical services provided by the call center, by using queueing theory and discrete event dynamic simulation to analyze incoming telephone traffic to the help desk.
Day TE, Li WM, Ingolfsson A, Ravi N, (2010) “The Use of Queueing and Simulative Analyses to Improve an Overwhelmed Pharmacy Call Center”, Journal of Pharmacy Practice, 23(5), in press.
ProModel
Featured in "Managed Healthcare Executive"
ProModel
Featured in "Medical Device Daily"
American Heart Journal (See excerpt below, taken from page two of the PDF.)
"Discrete event simulation using hazard models
The simulation of patient flow through the cardiology macrosystem was created using the MATLAB (Mathworks, Natick, MA) technical computing environment and MedModel (Promodel Corporation, Orem, UT) simulation software."
Annals of Emergency Medicine: Adding More Beds to the Emergency Department or Reducing Admitted Patient Boarding Times: Which Has a More Significant
Influence on Emergency Department Congestion? |
