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Service News


Support Updates

ProModel Adds Forums and Online Chat to Support Services

ProModel Support is pleased to announce the addition of forums and an online chat to our support options in the Solutions Café. In the forums you will be able to comment about ProModel solutions, ask for help, talk about and inquire about solutions, add screen shots, and learn from others in your industry.

Have quick question for a support representative? Use the online chat feature to communicate with a support engineer and get the answers you need.

Please give them both a try, and tell us what you think! Click here to login to the Solutions Cafe and start using our new chat. If you need any assistance updating your membership status or questions about your contract, please contact Jamie Tracy at 610-391-9700 x701.


Training Updates

Got Training? We do. We have free monthly training webinars, a simulation certification program, and a variety of in-depth continuing education classes available. We are now offering regularly scheduled classes in our Allentown, Pennsylvania office. If the convenience of an east coast training site is helpful for you, be sure to check out our schedule of upcoming classes below. Be sure to sign up early, as classes have been filling quickly!

Title Location Dates Times Instructor Cost Sign Up
SimulationEssentials Orem, UT Tuesday, June 05, 2012 - Thursday, June 07, 2012 8:30 am - 5:00 pm To Be Announced $2000
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ProcessSimulatorOnline Orem, UT Tuesday, June 12, 2012 - Wednesday, June 13, 2012 10:00 am - 2:00 pm To Be Announced $800
Click
AdvancedSimulation Allentown, PA Wednesday, June 27, 2012 - Thursday, June 28, 2012 8:30 am - 5:00 pm To Be Announced $1600
Click
SimulationEssentials Orem, UT Tuesday, July 10, 2012 - Thursday, July 12, 2012 8:30 am - 5:00 pm To Be Announced $2000
Click
ProcessSimulatorOnline Orem, UT Tuesday, July 17, 2012 - Wednesday, July 18, 2012 10:00 am - 2:00 pm To Be Announced $800
Click
SimulationEssentials Allentown, PA Tuesday, August 07, 2012 - Thursday, August 09, 2012 8:30 am - 5:00 pm To Be Announced $2000
Click
ProcessSimulatorOnline Orem, UT Tuesday, August 14, 2012 - Wednesday, August 15, 2012 10:00 am - 2:00 pm To Be Announced $800
Click
SimulationEssentials Orem, UT Tuesday, September 11, 2012 - Thursday, September 13, 2012 8:30 am - 5:00 pm To Be Announced $2000
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ProcessSimulatorOnline Orem, UT Tuesday, September 18, 2012 - Wednesday, September 19, 2012 10:00 am - 2:00 pm To Be Announced $800
Click
AdvancedSimulation Orem, UT Wednesday, September 26, 2012 - Thursday, September 27, 2012 8:30 am - 5:00 pm To Be Announced $1600
Click

For complete details and a schedule of upcoming classes and course descriptions please visit the ProModel training page.

Webinars

Join us on the 2nd Friday of each month to hear the latest ideas for using your ProModel products. With tips, techniques, and highlights of features, these courses are designed to help you get the most out of your product. For more information, see our webinar page.

To view an archive of previous webinars, log on to the Solutions Café* and click on the Webinars link. We have complete presentations posted on topics such as Inventory Replenishment, Six Sigma and Simulation, Expression Arrays, and Value Stream Mapping.
*If you need assistance you can contact technical support at support@promodel.com.


Academic Updates

Are you ready for the fall semester? ProModel is committed to helping faculty members and students in their quest for improving organizational productivity using ProModel simulation software. Our software packages are powerful and affordable. We offer a complete support package to faculty members teaching simulation. We provide software to over 250 universities and academic institutions throughout the US, Canada and the world.

Click here to check out our academic promotions!