Bruce Gladwin, Vice President ProModel Consulting Services
Bruce Gladwin was named ProModel’s Vice President of Consulting Services in 2005, with oversight responsibility for all consulting and customer service operations. He has been with ProModel for 12 years, with nearly 20 years experience in simulation of manufacturing, logistics and service systems. He recently returned to ProModel after five years with General Electric. In his first term at ProModel, Bruce was a simulation trainer and consultant as well as a product manager for the ServiceModel and ProcessModel simulation products.

While at GE, Bruce completed a Six Sigma Black Belt assignment for GE Power Systems. He also worked in the Mfg and Business Process Lab at GE’s Global Research Center. His work at GE focused on the application of simulation to Six Sigma quality projects for analyzing and improving manufacturing and business processes.

Bruce has a BS in Systems Engineering from the University of Arizona, and an MBA from Brigham Young University. He is a GE Certified Six Sigma Black Belt and a member of the American Society for Quality.

Ken Davis, Sr. Consultant & Project Manager
Ken Davis has been practicing industrial and management engineering for almost 30 years. His experience in manufacturing and production has been in product line direct support, engineering project management, capital expenditure management, and process improvement. His experience in healthcare support has been in process improvement, capital justification, and patient scheduling. In his engineering practice, he has utilized all industrial engineering techniques such as line balancing, facility layout and improvement, budgeting, product introduction and value engineering, CAD/CAM, time study, analysis of business and manufacturing operations flow, scheduling, and of course simulation.

Prior to joining the consulting division of ProModel Corporation, Ken was the Southeast Regional Manager for ProModel through Decision Engineering, Inc. Ken has been responsible for implementing and supporting ProModel simulation in a wide variety of businesses, including providing services related to sales, training, support, and consulting. He implements various engineering and analysis techniques for clients, including simulation, facility analysis and improvement, optimization, workflow redesign, and job shop scheduling. Other portions of Ken’s career have been at Union Camp Corporation (pulp and paper), Northern Telecom (electronics), ITT-Telecom (electronics), and Carolina Power and Light (engineering and computer systems).

Ken is a graduate of N. C. State University with a B.S. in Industrial Engineering and an MBA. He is a registered Professional Engineer, and is a member of the Institute of Industrial Engineering and the American Society for Quality. In 2006 he earned his Six Sigma Green Belt Certificate through the American Society for Quality.

Steve Courtney, Sr. Consultant & Project Manager
Steve Courtney has over 25 years experience in Manufacturing Engineering, Industrial Engineering, and Systems Engineering, working for several large corporations as a specialist in simulation modeling, aiding strategic-management decisions.

Prior to joining ProModel Corporation, Steve was president of DT Modeling Corporation, an Industrial Engineering Consulting Company specializing in simulation modeling and supply chain optimization services. As a consultant, he has built models for hundreds of companies in dozens of industries with outstanding results. Some highlights are included below:

Manufacturing expansion project for a major meat packing company – scrapped an existing plan that would have required purchasing new land and constructing a new building. Through simulation modeling, we proved that the existing plant could be modified to accommodate the expected growth. The savings was $10M over the alternative course of action.

Manufacturing plant consolidation project for a $1B pharmaceutical company – constructed a simulation model of their proposed combined plant operations that demonstrated less equipment than originally budgeted would be required to consolidate the two plants. The model proved desired production levels could be reached without purchasing additional equipment, a savings of $5M.

Supply Chain Optimization project - Developed an optimization model for a major garden seed manufacturer to minimize total cost of seed processing, reducing operating costs by $12 M annually.
Plant Consolidation Project – Developed two simulation models showing the current vs. a futuristic lean style of production for a large textile manufacturer. Results from the simulation models showed that work-in-process could be reduced by 99%, cycle time would be reduced from several days to less than 1 hour and floor space would be cut in half. Implementation of these findings allowed closing of two plants (by consolidating operations) allowing savings of $9M annually.

Steve has a B.S. in Industrial Engineering from the University of Iowa. In 2006 he earned his Six Sigma Green Belt Certificate through the American Society for Quality.

Robert Ballard, Sr. Consultant & Project Manager
Robert Ballard is a senior consultant providing system improvement through an array of ProModel simulation products, process mapping, spreadsheets, statistical tools, and Visual Basic for Applications. He is a competent instructor in the use of ProModel simulation products and is well versed in all aspects of project management. He has supported hundreds of worldwide customers in the use of process modeling methodology and implementation. He is reputable throughout the industry for developing innovative solutions to complex problems to work around barriers.

Before taking on his current role as a ProModel consultant, Robert was Manager of the ProModel Technical Support group. In this role he directed junior support staff in consistently exceeding customer care requirements. He also implemented knowledge-based and automated mail systems to more effectively support end-users while reducing personnel requirements.

Robert has a B.S. in Mechanical Engineering from Brigham Young University, with emphasis in Operations Management. In 2006 he earned his Six Sigma Green Belt Certificate through the American Society for Quality.

Matt Hodson, Sr. Consultant & Project Manager
Matt Hodson joined ProModel Corporation in 2006 as a Sr. Consultant in the Manufacturing and Logistics Solutions group. In his time here he has worked with automotive suppliers, high end electronics suppliers, customized printing houses, and various other industries.

Matt came to ProModel from BAE Systems in Nashua, NH where he was a Process Engineer using ProModel’s simulation software to help justify new capital equipment expenditures, improve processes in conjunction with BAE’s Lean Mfg efforts and Demand Flow Technology programs, and perform capacity analysis studies of manufacturing facilities at various US locations.

Matt has both a B.S. in Industrial Engineering and a M.S. in Operations and Information Technology from Worcester Polytechnic Institute in Worcester, MA. He is currently pursuing his MBA at WPI. Matt is also heavily involved in both academic and community events in the Worcester, MA area. He was a Co-Founder and Director of Hoop Dreams mentoring program (3-yrs.), Named Worcester’s “Hero and Activist of the Year” for 2000, President of Pi Zeta Fund Inc. (Non-Profit Org.), Member of IIE and ASQ Professional Societies. In 2006 he earned his Six Sigma Green Belt Certificate through the American Society for Quality.

Rochelle Price, Director of Training Services
Rochelle N. Price is ProModel Corporation's Director of Training Services. She is responsible for training programs, curriculum, and delivery. She has been with ProModel for nine years, having worked in technical support, training, and product management. Rochelle has a B.S. degree in Design Engineering Technology and an M.S. degree in Manufacturing Engineering from Brigham Young University. Prior to joining ProModel, she worked as a Tool Engineer and as a Manufacturing Engineer for the Boeing Company, using simulation for capital equipment justification and lean process evaluations. Her professional affiliations include the Institute of Industrial Engineers, and the American Society for Quality. She is a Certified Six Sigma Green Belt (CGB).